Warehouse & DeliveryUAExpress waybills created from the order itself, and delivery statuses that come back into the CRM on their own
Nova Poshta is the carrier most Ukrainian online stores ship through, and its business account exposes the same operations to software: creating an express waybill (EN), changing its details, ordering a redirect or a return, tracking statuses and building directories of cities, branches and parcel lockers. Corevia CRM uses exactly these operations, so a manager works with the order card while the waybill, the label and the delivery status are handled in the background.
Before the manager opens the business account, creates ten waybills one by one, copying the name, phone and branch from the CRM, and then pastes ten numbers back.
After the waybills are created from the order cards, the numbers are already in the orders, and the labels and the register are printed in one go.
Before the manager finds the waybill number, checks it on the tracking page and replies by hand.
After the current status is already in the order card, and when the parcel arrives at the branch the client gets a message from the CRM.
Before nobody notices the parcel sitting at the branch until it comes back, and the order stays open for weeks.
After the storage status is visible in the order, the CRM raises a task for the manager, and a return or a redirect to another branch is ordered from the same card.
Before the client wrote the branch number by ear, the parcel went to the wrong side of the city, and the manager sorts it out by phone.
After the branch is chosen from the Nova Poshta directory during checkout, and if it still needs changing, the manager edits the waybill from the order.
For those who want to check: each point links to the official documentation page it comes from.
Nova Poshta's business pages describe automatic creation of an express waybill at the moment an order is placed on the site, plus editing the waybill, ordering a redirect and a return.
Source: novaposhta.ua ↗ checked 2026-09-27The API has two entry points, JSON and XML, and data is exchanged over HTTPS using POST or GET depending on the request type.
Source: novaposhta.ua ↗ checked 2026-09-27The API key is generated by the client in the business account: Settings → Security → Create key → Get API Key.
Source: novaposhta.ua ↗ checked 2026-09-27For websites Nova Poshta offers a widget that shows the current list of branches and parcel lockers and updates the data without the site owner's involvement.
Source: novaposhta.ua ↗ checked 2026-09-27Automating order processing through API integration and the accounting-system module is listed among the capabilities of business clients who have signed a contract with Nova Poshta.
Source: novaposhta.ua ↗ checked 2026-09-27The connection works on a business account with a signed service contract, which Nova Poshta lets you sign online with a digital signature; a private account without a contract is not enough. The full description of methods and models lives on a separate developer portal, and the vendor's pages we checked do not describe push notifications about status changes, so the CRM refreshes statuses by querying the waybill number on a schedule. The vendor's own delivery module for marketplaces currently covers only Prom.ua and Bigl.ua and runs in test mode, so it does not replace this connection.
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↔Waybills are created from 1С/BAS shipping documents and tracking comes back into the same records
See scenarios →
↔The fiscal receipt is issued when the parcel is on its way, and the delivery status closes the order without a manager
See scenarios →
CRMUAUkrainian CRM that pulls orders from your site, marketplaces and chat apps into one pipeline
See scenarios →
CRMUAThe CRM built for order-taking: every lead from every channel lands in one place on its own
See scenarios →
Warehouse & DeliveryUADelivery status that updates the order on its own, from drop-off to the client's door
See scenarios →Payments & POSUAThe cash register that sends the receipt to the tax office the moment payment goes through
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Payments & POSUACard payments that connect straight to the Checkbox cash register, plus 50+ ready platform connections
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E-commerce platformsUAMarketplace orders that land in the CRM by themselves, and statuses, waybill numbers and stock that go back to Prom without retyping
See scenarios →Implementation · Development · Integrations →
Нова Пошта is a trademark of its owner. CoreviaFlow is not affiliated with it unless stated otherwise. Screenshots are taken from public vendor materials; the source is shown under each one.
